For roofing businesses

Follow up a roofing quote with the scope and assumptions in plain view.

Roofing prices can cover different areas, materials, flashings, repairs, access equipment, removal, disposal, and warranties. A useful follow-up helps the customer compare the written scope. It should not exaggerate damage, predict a leak, or invent weather urgency to force a decision.

First check: confirm the quote arrived

Hi [First name], [Your name] from [Business] here. I sent the roofing quote for [job/address] on [day]. Could you let me know it arrived? Happy to clarify the roof areas, materials, or work included.

If the document is missing, re-send it before adding more detail. Keep photos, inspection notes, and any assumptions connected to the same quote version.

Help the customer compare the scope

Hi [First name], just checking whether you need any detail on the roofing quote. I can talk through the roof areas, product specification, underlay, battens, flashings, repairs, access, scaffolding, removal, disposal, and warranty included.

Point to your own scope rather than guessing what another roofer allowed. Clearly separate visible work from latent damage that could only be confirmed after removal, and explain how any variation would be approved.

Resolve material and access choices

Hi [First name], if you are still considering the roof quote, the next useful step is confirming [colour/profile/material/access option]. Once that is decided I can check stock and issue any scope or price change in writing.

Material profile, colour, roof access, fall protection, neighbour access, solar equipment, and occupied areas can change planning. Do not treat an informal text choice as approval of a changed contract.

State weather and scheduling honestly

Hi [First name], a quick update on the roofing quote: I currently have [real date or window] available, subject to suitable weather and material availability. If that timing suits, I can confirm the booking requirements.

A booking window is not a weather guarantee. Explain what is provisional, how the site will be left if conditions change, and whether material has actually been allocated.

Close the loop respectfully

Hi [First name], I haven’t heard back, so I’ll close the roofing quote for now and won’t keep following up. If you revisit it later, get back in touch and I can confirm current materials, pricing, and availability. [Your name]

This avoids implying that an old inspection, price, stock position, or schedule remains current indefinitely.

Need one final message now?

The A$1 Final Follow-up Card gives you three closeout tones and a 60-second pre-send check. It is a one-time download, not a subscription.

Get the A$1 card