For electrical businesses

Follow up the electrical quote with useful detail.

Help the customer compare the actual scope: fittings, access, switchboard work, making good, testing, documentation, timing, and stated exclusions. Do not use a generic message to make safety or compliance claims.

First check: confirm delivery

Hi [First name], [Your name] from [Business] here. I sent the quote for [electrical work] on [day]. Could you let me know it arrived? I am happy to clarify the included fittings, access assumptions, or timing.

Keep the first message simple. Attach or link the same written quote through your normal process if the customer cannot find it.

Make scope comparisons easier

Hi [First name], is there anything in the [electrical work] quote you would like explained? If you are comparing quotes, I can confirm what ours includes for fittings, switchboard work, testing, documentation, and making good.

Use only the categories relevant to the real quote. Requirements and terminology vary by job and location, so the written scope—not this template—must define the work.

Ask about access and dependencies

Before you decide, is there any access, site timing, tenant, builder, or supply information that has changed since I quoted? If so, send the update and I can confirm whether it affects the scope or timing.

Do not ask a customer to send keys, alarm codes, or other sensitive access details in an ordinary follow-up message. Handle those through the business’s secure booking process after acceptance.

Share only genuine availability

A quick timing update on the [electrical work] quote: my current next window is [real date or range]. If that suits, let me know and I can confirm the booking step. If not, what timing are you considering?

Do not turn routine quoted work into a false emergency. If a customer reports an immediate electrical danger, direct them to the appropriate emergency or licensed professional process instead of continuing a sales sequence.

Close the quote cleanly

Hi [First name], I have not heard back, so I will close the [electrical work] quote for now and will not keep following up. If the job restarts later, get back in touch and I can confirm the current scope, price, and availability.

Once the customer declines or asks not to be contacted, update the record and stop.

Need one final message now?

The A$1 Final Follow-up Card gives you three closeout tones and a 60-second pre-send check. It is a one-time download, not a subscription.

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